Data Protection & Privacy Notice
INTRODUCTION
TEAM GO DIGITAL SERVICES, S.L. who may also be referred to as “TEAM GO”, We” “Us” or “Our”, is committed to ensuring respect for the fundamental rights of natural persons («data subjects») to privacy and to the protection of their personal data processed by it when performing its tasks and providing its services.
This data protection and privacy notice is compliant with the GDPR (EU) 2016/679, of April 2016 and Constitutional Law 3/2018, of 5 December, on Personal Data Protection and Guarantee of Digital Rights.
WHAT IS THE NATURE AND PURPOSE OF THE PROCESSING OPERATION?
The SUPP agency website is our most important communication tool. Here, we communicate our work such as our clients, news and the team.
This data protection and privacy policy explains how SUPP agency on behalf of TEAM GO processes your personal data for the purpose of giving Users information about the work of the agency and to communicate with you when you contact US for any inquiries.
WHAT INFORMATION DO WE PROCESS?
We may collect, use, store and transfer your “personal data”. This can include:
- Your activity on the Website. When you use the Website, we collect technical data such as your device ID, ad usage data such as information about how you use OUR website. We use such information to ensure security of the Website, analyse your use of the Website, and improve OUR Website and services.
- When you contact us, we collect your name, email address, and any information that you decide to include in your message (e.g. messages, images, files, voicemail, calendar meetings, contacts and the like), and additional information which might be provided during the email communication exchange without the sender’s intervention (e.g. when the data subject sends an email message using a web browser, the sending engine might add the browser’s IP address into one of the SMTP headers of the message). We use such data to respond to your inquiries.
The processing is not intended to be used for any automated decision-making, including profiling.
MINORS
Minors may not use the services available via the website without prior authorization from their parents, guardians or legal representatives. Such parents, guardians or legal representatives are the only parties responsible for all the acts performed via the website by the minors in their care, including completing forms with the personal data of such minors and ticking the accompanying boxes.
WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
- Your activity on the Website. The legal basis on which WE rely is “pursuing our legitimate business interests (i.e., analysing and protecting the Website).
- The legal bases on which we rely are “pursuing our legitimate business interests” (i.e., to grow and promote our business) and “your consent” (for optional personal data).
WHO IS RESPONSIBLE FOR PROCESSING THE DATA?
Personal data are processed under the responsibility of SUPP agency, acting as the TEAM GO’s delegated data controller.
Personal data are processed by SUPP agency’s employees. It may also be processed by other Team Go’s employees on a strict need-to-know basis.
WHO HAS ACCESS TO YOUR PERSONAL DATA AND TO WHOM IS IT DISCLOSED?
Personal data may be accessed, disseminated and processed only on a strict need-to-know basis, by the authorised EPO staff and third-party service providers. Personal data are not disclosed to any other recipients. For more information on how we protect and safeguard your personal data, see point e. below.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
HOW DO WE PROTECT AND SAFEGUARD YOUR PERSONAL DATA?
We are committed to ensuring that your information is secure and is not lost, used or accessed in an unauthorised way. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
HOW CAN YOU ACCESS, RECTIFY AND RECEIVE YOUR DATA, REQUEST THAT YOUR DATA BE ERASED, OR RESTRICT/OBJECT TO PROCESSING? CAN YOUR RIGHTS BE RESTRICTED?
You have the right to access, rectify and receive your personal data, not to be subject to a decision based solely on automated processing, to have your data erased and to restrict and/or object to the processing of your data.
If we have asked for your consent, please note that the withdrawal of your consent will not affect the lawfulness of any processing based on the consent prior to the withdrawal.
If you would like to exercise any of these rights, please write to the delegated data controller at contact@suppagency.gg. In order to enable us to respond more promptly and precisely, please include “data protection” as the subject of the email and provide certain preliminary information with your request.
When there are reasonable doubts regarding your identity, you might be asked to provide a copy of a document, which help us to verify your identity. It can be any document such as your ID card or passport. Should you provide any other documents, personal details such as your name and your address should be in clear in order to be able to identify you, while any other data such as a photo or any personal characteristics, may be blacked out.
Our use of the information on your identification document is strictly limited: the data will only be used to verify your identity and will not be stored for longer than needed for this purpose.
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
Personal data kept in a form which permits identification of data subjects will be stored only for the time needed to achieve the purposes for which it is processed.
For Users who contacted us for any enquiries, WE will collect and process the User’s personal data for as long as the relationship continues and, if applicable, until the User withdraws the consent provided for data processing.
When the personal data is no longer necessary for the purpose for which it was originally collected, and as long as there is no contractual or legal requirement for the data to be stored, it will be blocked until such a time as it can be deleted.
WHICH COOKIES ARE USED ON OUR WEBSITE?
The SUPP agency website uses cookies to offer you the best possible experience. Information collected via the cookies installed by Google is transferred to the United States in accordance with Google’s privacy policy & terms. We also recommend that you read the cookie policy.
SOCIAL NETWORK FEATURES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.
SUPP agency also uses social media to communicate its work and better engage with the public. We are on Twitter, LinkedIn and Instagram, and we encourage you to promote our work.
Our website uses social plug-ins of several social media providers. If you are logged into your social network account with one of those social media providers when you visit the website, the social media provider might assign your visit to their network account. If you use the functions of the social plug-ins, this information will also be transmitted directly from your browser to the social media provider and may be stored there.
Each social media provider has its own policy on how it processes your personal data when you access its website. We therefore encourage you to refer to the various providers’ privacy policies for more information on the purposes and scope of their processing of the personal data:
HOW TO CONTACT US SHOULD YOU HAVE ANY QUESTIONS?
You can contact us for any purpose related to your personal data, by sending a written request to the following email address: contact@suppagency.gg
If your request has not been responded to adequately by the data controller, you can lodge a complaint with the Spanish Data Protection Agency or with the competent data protection authority.
CHANGES TO THIS DATA PROTECTION AND PRIVACY NOTICE
TEAM GO may change this policy from time to time by updating this page. Therefore, we invite you to check this page from time to time to ensure that you are up-to-date with any changes.
